The Department says it will be working most of this week to upgrader their systems and this means the smart ID card and passport services will not be available. Wit a bit of luck full services will resume on Thursday – but only after the testing of the enhanced systems has been completed.
The upgrade will affect 142 Home Affairs offices that use the Live Capture System. All other Home Affairs services will be available at offices across the country, including services like issuing of birth, death and marriage certificates.
Changes include updating software to make it compatible with the new changes being made in improving the collection side of smart ID cards and passports, and introducing new developments to the system that will make it easy for clients to access Home Affairs services.
We hope it works!