The airline, which operates kulula.com and British Airways (operated by Comair), is preparing its aircraft, flight and cabin crews and airport personnel to ensure a seamless restart of services.
They temporarily suspended services on Monday 5 July in response to the implementation of an adjusted Level 4 lockdown, the prohibition of all non-essential travel in and out of Gauteng and low demand for air travel.
During the suspension its revenue management team has been working on some new, flexible fare options to better meet customers’ differing requirements.
Called Travel Your Way the three bundled affordable kulula.com fare offerings allow customers to pay only for what they need. They are:
- Fly Light: A hop-on, hop-off option for those with only cabin bags offering the best possible fares. A change of booking fee of R299 applies.
- Pack & Go: An all-round option to suit most traveller’s needs including one piece of checked luggage weighing up to 20kg and two free booking changes.
- Fully Loaded: A fully flexible option allowing unlimited booking changes, two checked bags and Q-Jump to speed-up check-in procedures.
Comair marketing executive, Brian Kitchin, says temporarily suspending flights was the right decision while COVID-19 cases peaked and the vaccination programme gained momentum.
“It wasn’t an easy call to make because of the impact on our customers and employees, but we’ve used the time well, innovating a new fare offering preparing for the restart and looking to re-open more routes such as Mauritius. Flying is what we do and we’re eager to take off again and provide South African travellers with compelling products and competitive fares.”
British Airways (operated by Comair) will re-launch its Johannesburg/ Mauritius route operating two flights a week from 30 November. It plans to add a third flight in future.